The only difference is when you choose the cross shipment method, Linksys will put a hold on your credit card for the retail amount of the unit that they have sent you. After you receive the replacement, you simply send back the defective unit as opposed to having to send in your unit first before Linksys sends you another. Cross shipment is where Linksys sends you a replacement unit first. The WRT54GL has a 3 year warranty so I chose the cross shipment method for replacement. It got to the point that every 24 hours, the router needed a hard reset and a full re-setup to work properly again. After some usage, the DNS drop would return. Of course, after each tedious call, the router would work fine. ![]() Linksys is sending a replacement unit.ĭuring each call, tech support suggested changing MTU settings, disabling Block Anonymous Internet Requests, hard resetting the router, re-flashing the firmware, power cycling the modem & router, running static IP & DNS settings on each computer, adjusting various wireless settings, etc…. ![]() After 2 weeks of tech support calls and more than 4 hours of total support time, the effort finally paid off. In short, I can see and access other computers in the local area network, but there is no internet connection. Thought I would share a quick fix and save some of you from hours of hair pulling.įor one reason or another, my Linksys WRT54GL wireless-G router began intermittently dropping DNS connections (4.2.2.2) even though the default gateway (192.168.1.1) respond normally to pings. ![]() I actually experienced this recently – what a mess. There have been quite a few complaints that Outlook 2007 (running in Windows Vista) is not sending out emails properly when paired with certain Linksys routers.
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